Privacy Policy

At Cratejoy Influencer Portal, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our influencer marketing platform.

1. Information We Collect

We collect information that you provide directly to us when you:

• Create an account and complete your profile
• Connect social media accounts
• Apply for campaigns
• Submit content for review
• Set up payment information
• Communicate with our team

This information may include:

• Contact information (name, email address, phone number)
• Social media handles and performance metrics
• Demographic information
• Payment information
• Content you create for campaigns

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process payments and track earnings
• Match you with appropriate campaigns
• Communicate with you about campaigns, payments, and platform updates
• Monitor compliance with our terms of service
• Analyze platform performance and usage patterns

3. Information Sharing

We may share your information with:

• Brands you collaborate with through our platform
• Service providers who help us operate our business (payment processors, analytics, etc.)
• Legal authorities when required by law
• Business partners in the event of a merger, acquisition, or sale of assets

4. Your Rights and Choices

You can access, update, or delete your account information at any time through your account settings. You may also contact us directly to request access to, correction of, or deletion of personal information. For specific instructions on how to request deletion of your Instagram-connected data, please see our Data Deletion page.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Services

Our platform integrates with various third-party services, including social media platforms and payment processors (such as PayPal). These services have their own privacy policies, and we encourage you to review them.

7. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@cratejoy.com.